Do I need an internet connection?
Yes you need an internet connection to use the Alevia system correctly. However, you can train offline for a few days if you are out of Wi-Fi range. Once you are back in Wi-Fi range again, the data will upload to the cloud and be backed up so you can access your session history and training progress.
Related Articles
Do I need to download an app?
Yes, the Alevia app is available on both Google's "Play Store" and Apple's "App Store". Availability will depend on the region you are in and whether Alevia is currently registered in your market. You can find the app by searching with the terms ...
Will hair products interfere with my electrode connection?
It is possible that some hair products could reduce the quality of the contact between the electrodes and the scalp so if possible, try to train before you use any products in your hair, or train straight after you have washed your hair. This will ...
How often do I need to replace the AAA battery?
A new AAA battery provides approximately 20 hours of normal use (30-40 sessions). Actual battery life may vary depending on the chemistry and quality. Under typical use, a AAA battery generally lasts several weeks to months.
Sensors losing connection.
Sensors may lose contact if the electrodes are worn or are not making sufficient contact with the skin. Check the electrodes for signs of wear, as shown in the images below. If the electrodes look similar to the examples shown, or if you notice ...
If I use Alevia offline, how long does it take for the data to sync once I am back online?
Once you reconnect to the internet, syncing typically begins automatically after login. Data usually syncs to the app within minutes, depending on connection quality and how many sessions were performed offline. We recommend training online when ...