How often do I need to replace the AAA battery?
A new AAA battery provides approximately 20 hours of normal use (30-40 sessions). Actual battery life may vary depending on the chemistry and quality. Under typical use, a AAA battery generally lasts several weeks to months.
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What battery does Alevia use?
The Alevia headset uses a single AAA battery. Any kind of AAA battery should work so long as it meets the typical AAA voltage rating of 1.5V (use time will vary depending on the quality). We suggest you use a long lasting battery and not rechargeable ...
Do I need an internet connection?
Yes you need an internet connection to use the Alevia system correctly. However, you can train offline for a few days if you are out of Wi-Fi range. Once you are back in Wi-Fi range again, the data will upload to the cloud and be backed up so you can ...
Do I need to download an app?
Yes, the Alevia app is available on both Google's "Play Store" and Apple's "App Store". Availability will depend on the region you are in and whether Alevia is currently registered in your market. You can find the app by searching with the terms ...
My headset won’t switch on.
The battery has likely run out, and it is time to replace it. Please follow the instructions for use or watch the video in the explore section of the app to learn how.
Does the app remind me if I have not completed a session? If so, how often are they?
Yes. If you have allowed the notification permission on Android or iOS, the app sends reminders based on inactivity (logging into the app). The reminder notifications are sent at 3, 7, and 14 days of inactivity. You can disable reminders in your ...