If I use Alevia offline, how long does it take for the data to sync once I am back online?
Once you reconnect to the internet, syncing typically begins automatically after login. Data usually syncs to the app within minutes, depending on connection quality and how many sessions were performed offline. We recommend training online when possible to ensure your data is stored securely.
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What battery does Alevia use?
The Alevia headset uses a single AAA battery. Any kind of AAA battery should work so long as it meets the typical AAA voltage rating of 1.5V (use time will vary depending on the quality). We suggest you use a long lasting battery and not rechargeable ...
Do I need an internet connection?
Yes you need an internet connection to use the Alevia system correctly. However, you can train offline for a few days if you are out of Wi-Fi range. Once you are back in Wi-Fi range again, the data will upload to the cloud and be backed up so you can ...
How long do you have to have had chronic pain for Alevia to work?
Alevia can help people living with chronic pain, no matter how long they have had it, including those whose pain has lasted from a few months to many decades. The amount of relief and the speed of improvement differ between individuals. Some people ...
When is the best time to do a training session?
Some people prefer to train first thing in the morning and then get on with their day, whereas others prefer to train in the evening as part of their routine before bed. There’s no right or wrong time to do a session. You will find the best time to ...
Can anyone else use my Alevia account?
No! Your account contains confidential data about you and someone else’s EEG data will influence your treatment and confuse your session history and progress. Please do not share your user account or headset with anyone else.