Questions about medical conditions or treatment

Questions about medical conditions or treatment

Important: Alevia is designed to support the use of the system and app. It cannot diagnose, treat, or cure medical conditions, and it does not replace the advice of your healthcare professional.

We do not provide:

  • Diagnosis or interpretation of symptoms

  • Advice on medications, treatments, or surgeries

  • Clinical analysis of EEG or brain data

  • Predictions about your pain, recovery, or health outcomes

If you have questions about your health, condition, or medications:

  • Please consult your healthcare professional before making any changes.

  • Do not stop or adjust prescribed treatments without professional guidance.

Using Alevia safely:

  • Follow instructions in the user manual/IFU.

  • If you experience increased pain, discomfort, or any concerning symptoms, stop use and seek medical advice.

  • The device is a supportive tool, not a replacement for medical care.

About expectations:

  • Individual responses vary; the device helps manage your experience, but results are not guaranteed.

  • Improvements in comfort or response to pain do not indicate the severity of your condition.

  • The system does not provide medical recommendations or prescribe session frequency/intensity beyond IFU guidelines.

Empathy and support:

  • We understand pain can be challenging. Alevia is here to assist with training and engagement but should always be used alongside your care team.

  • If you feel unsure, anxious, or desperate, please reach out to your healthcare professional or support team for guidance.

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